Award-winning international digital marketing professional and mentor with 14 years’ experience in project management, creative problem solving and digital marketing innovation and growth.
I hit lead generation targets by optimising existing digital touch points, adding new touch points and creating innovative digital experiences that resonate with target audience personas and increase conversion rates.
I get excited about delivering compelling presentations, comprehensive proposals, and sharing insights and ideas, both within the team, externally, and with management, that get buy-in.
As a Google Analytics certified practitioner, and a curious sort with access to a wide range of digital marketing analytical platforms, I use data and insights to inform my decision-making and back-up my business case proposals.
Have you determined your digital type: Digital First, Digital Support or Digital Hybrid? Have you created your digital journey map showing how buyers progress through the buyer journey and customer lifecycle in terms of digital and human touches? Have you taken intentional steps to optimise this?
At the top end of stakeholder management complexity, my last project involved is 20+ stakeholders in 9 locations; the project was delivered on time and on budget. I find being proactive, inclusive, data-driven and above all excited help move complex projects along quickly.
I’ve had management training and, rather than wing it or go with my default settings :), I do try to adapt my approach to individual personality types in my team; whether that’s challenging a Green with a creative problem or loading up a Yellow with analytical tasks.
With the right combination of coffee, excitability and persona insights in hand, I have executed several first-to-market ideas that have hit the mark with target personas.
I create relevant, concise, search engine optimised, emotive content experiences with target audience personas front-of-mind.
B2B Success Mindset
Who are your target personas? What are their challenges? Where do they spend their time online? What are the digital and human touch points across their Education, Solution and Selection buying stages?
What keywords do your target audience search on to find your solutions? Is your digital visibility dependant on brand or non-brand keywords? How can you make your content better than the websites that rank on your target keywords? Is your technical SEO faultless e.g. site speed, mark-up schema, site architecture, etc?
Does your PPC campaign configuration match your objectives for each solution you offer e.g. brand building, lead generation, ecommerce? Have you populated all ad extensions to maximise CTR? Are you using machine learning and automation to free up your time to focus on creative ideas, rather than bid management?
Do you deliver the most compelling and relevant experience for your target audience relative to other websites that rank on your target keywords? Are you innovating with your website or are you copying your competitors?
LANDING PAGES AND FORMS
Are your lead generation landing pages conversion rate optimised? Is your form submission rate above or below the 13% B2B industry average? Do your forms use progressive profiling? Is your data capture and management GDPR compliant?
Do you score leads to know how interested people are in your solutions? Do you assign Marketing Qualified Leads to Teleprospecting Qualified Leads at the right time based on level of buyer readiness?
Are your Marketing and Sales messaging and touch points aligned? How do you manage inactive leads who have been handed over to Sales and may not be ready to buy?
What touch points in the buyer journey need to be improved? Is your marketing budget determined on first touch or multiple touch points?
14+ years’ experience in Marketing
Last new website achieved 350% growth in web search MQL’s
Launched 9 websites last year
Completed 5 bootcamps last week. Healthy body, healthy mind
Jun 2018 – Present
Head of Digital Marketing
Temenos is the world leader in banking software, serving more than 3000 firms in 150 countries.
I lead a team of six talented digital marketing specialists on a mission to:
✓ Maximise lead generation
✓ Deliver our shared digital marketing transformation vision
✓ Enable all who touch digital by developing team expertise and openness because “everyone is digital”
✓ Optimise SEO, PPC, CRO, content, analytics, CMS
✓ Created new SMART digital marketing objectives
✓ Devised a different digital marketing vision with approval from 33 stakeholders in 12 locations
✓ Defined our shared team ethos to guide our actions and decision-making
✓ Created new team workflows so our strategic goals align with our day to day operations
✓ Grew and developed a high performing, hard-working team of digital marketing experts that deliver results
✓ Created the fortnightly digital expert’s roundtable called “Digital Club” which is focused on problem-solving, exploring new ideas, and team development
✓ Changed the scope of what digital marketing is at Temenos by onboarding and activating new core digital advertising channels to drive lead generation
May 2011 – May 2018
Head of Digital Marketing
Qube Global Software
I am responsible for digital marketing innovation, lead generation and strategy across Europe, the Americas, the Middle East and Asia Pacific for a global property management technology company.
✓ Planning annual digital marketing budget
✓ International digital marketing strategy and positioning the company and solutions to meet local market needs
✓ SEO, PPC, CRO
✓ Website planning, creation and migrations
✓ Marketing automation and lead nurturing
✓ Content planning and creation
✓ Conceiving and delivering first-to-market online experiences
✓ Agency and team management
✓ 350% growth in Marketing Qualified Leads
✓ Project managed and delivered new websites in 2014 and 2018 on time and on budget with 20+ stakeholders split across the UK, US, AE, NZ, AU, SG and HK
✓ Achieved lead generation form submission rates 4X higher than B2B average with CRO expertise
✓ 185% increase in Adwords conversion rate
✓ Delivered consistent growth in average monthly website visitors every year:
✓ Lowered Google Adwords cost per conversion and increased conversions nearly every year:
2013: +48% conversions & -23% CPL
2014: +29% conversions & -26% CPL
2015: +10% conversions & -1% CPL
2016: +33% conversions & -31% CPL
2017: -7% conversions & +18% CPL
✓ Delivered 9 global websites that better fit our global vision:
Feb 2010 – Jan 2014
Digital Marketing Consultant // Internet Explorer
I took my first business to 8 clients and was motivated by the challenge and attraction to prove my skill set in different industries.
This extracurricular activity complemented my full-time employment by creating more digital marketing learning opportunities. By understanding challenges, providing insights and executing ideas, with a range of stakeholders, I developed an entrepreneurial ‘can do’ spirit.
✓ Lead generation
✓ Marketing audits and planning
✓ Website creation in WordPress or Dreamweaver
✓ Pay-per-click (PPC) set-up and optimisation
✓ Search engine optimisation (SEO)
✓ Website hosting and email set-up
✓ Website migrations
✓ Website problem solving
✓ Increased website leads from 0 to 10 /day for my first client
✓ Helped a government organisation launch their website correctly by identifying and then fixing errors made by their agency
Nov 2010 – Apr 2011
B2B SMS Technology
Whilst at this company, which cannot be named due to their social media policy, I created the social media plan, generated new business leads with direct marketing and email marketing initiatives, implemented PPC tracking and optimisation, and wrote and developed new website content that increased average time on site and lowered bounce rates. I left due to relocation and to start my career in London.
Nov 2007 – Jul 2010
View was the most-visited online London city guide during my tenure and achieved on average 1.5m users per month.
✓ Campaign planning and execution
✓ SEO best practice
✓ Created PPT templates to support Sales
✓ Social Media planning and management
✓ Introduced PPC campaigns and generated £1m new revenue
✓ Created successful partnerships with NME, London Eye and Zagat
Jun 2005 – Nov 2007
Digital Marketing Executive
Letraset is a global art supplies manufacturer that serves designers, craft enthusiasts, and manga artists. I project managed the new website build and launch which resulted in more revenue and better organic visibility.
Mar 2018 – Mar 2019
Digital Planning and Strategy
Mar 2018 – Mar 2019
Adwords Search Certificate
Jan 2018 – Jan 2019
Jan 2018 – Jul 2019
Google Analytics Individual Qualification
2001 – 2003
First Class (Hons), Marketing and Business degree
Canterbury Christ Church University
I achieved the highest business degree at university and was awarded the Institute of Management Award for Achievement in Business Studies by the Chartered Institute of Marketing.
International Marketing 1st
Strategic Marketing 1st
Strategic Management 1st
Service Management 1st
Marketing Planning 1st
Consumer Buyer Behaviour 1st
Managing Organisations 1st
Retail Marketing 2:1
Managing Information 2:1
Managing People 2:2
Marketing Principles and Practice 2:2
PRISM Personality Type
Advanced Technical Skills
Intermediate Technical Skills
Adobe Creative Suite
CEO / Moove Agency
Matt is diligent, hard-working, knowledgeable and a great team-player. From the moment we started working with Matt, we found him very open, friendly and helpful. Matt made the whole team feel valued and very motivated to work extra hard on his project – his remarkable people skills coupled with his marketing expertise and relentless energy ensured the success of the project from start to finish.
Managing Director, Australia / Qube Global Software
I worked closely with Matt following the acquisition of Vision Software by Qube Global Software in 2014, and I can attest both to Matt’s professionalism and mastery of the digital marketing space. He has a way of explaining things clearly but simply, making it easy for a relative lay-person to understand both the objectives and the resources required to achieve them. Matt greatly improved our branding and marketing messages, with significant increases in leads at the same time as decreasing our costs per lead – surely the ultimate testament to the effectiveness of the marketing team Matt led at Qube. Matt is engaging and approachable, and a pleasure to work with. I recommend him unreservedly.
Campaigns Executive / Qube Global Software
Matt is one of the most knowledgeable and hard working marketers I have had the pleasure of working with in my career to date. His meticulous planning coupled with his ability to make complex projects engaging and simple to follow is of particular note, and I truly believe this has been a critical factor in why we have enjoyed such success with the projects we have worked on together at Qube. Matt is also a great mentor, and an all-round pleasure to work with.
HR Director / Qube Global Software
Matt is a digital marketing specialist committed to his chosen career. His efforts have improved Qube Global’s web presence and rankings and his dedication and enthusiasm has done much internally to raise awareness of all of our online profiles.
Marketing Manager / Destination Dover
Matt was a pure pleasure to work with during his time at View, he has an excellent approach to team management and this always enabled the Marketing department to deliver the desired results.
Owner / Shirlaw Sanctuary
Matt was recommended to me very highly and I have found him to be intelligent, excellent value, trustworthy, reliable and his calm and easy going nature makes him very easy to work with. He has helped me take my business to a new level and consistently been there every step of the way explaining and helping me through each stage of the process. I could not recommend him highly enough any business would be lucky to have someone with the foresight and integrity he has.
Please reach out on LinkedIn first
based in London, UK